Privacy Policy

The Privacy and Cookie Policy below explains how we collect and use the information you as an end user provide while doing business with us including the use of our extension ITL Web Safe. We respect your privacy and understand your concern about the way your Personal Data is used. We ensure you of our commitment to protecting the integrity and confidentiality of your personal information. Your continued use of the ITL Web Safe extension constitutes your agreement to this policy.

Subscription Downloads

If you add filter subscriptions to your ITL Web Safe installation, the subscription will be requested to regularly retrieve updates. Every update results in the hosting website receiving your IP address as well as some general information like your ITL Web Safe version, browser and browser version. This data is subject to the privacy policy of the website in question.

Furthermore, if a subscription download fails on several consecutive occasions, the updated address of the filter list is requested from the domain. The data transmitted includes the ITL Web Safe version, subscription address and any information about the error encountered. This data is used to identify issues that have not been reported by subscription maintainers and is subject to the usual privacy policy.

Issue Reporter

ITL Web Safe allows you to send issue reports that will be temporarily stored on the domain. These reports contain the information required to investigate the issue including the ITL Web Safe version, browser version, address of the web page where the problem is visible, items which can be blocked on the web page, matching filters and active subscriptions. Parameter values are removed from all transmitted addresses to avoid unintentionally leaking private information. It is also possible to provide additional information, which may be privacy-sensitive:

  • A website screenshot provides a scaled-down and color-reduced version of the page viewed. It is possible to remove particularly sensitive sections of the page before the report is sent.
  • The email address is only used to request more information or to update the user on the issue.
  • A list of installed extensions is necessary for the investigation of conflicts with other extensions.

The processed reports can only be accessed by individuals who know their unique address. These addresses are only shared with the maintainers of the filter subscriptions mentioned in the report and are unlikely to be found by others unless a link is provided. All reports and their associated data are automatically removed after 30 days.


ITL Web Safe is the property of Innovana Thinklabs Ltd.

What Information do we Collect?

We collect information through active as well as passive manners.

Passive Information: Information that your computer and your browser send automatically while you are browsing our website.

Active Information: We collect email addresses when you subscribe to our newsletters & updates.

We collect the following types of information from site visitors:

  • Site Usage Information
  • Customer & Site Feedback
  • Newsletter Registration
  • Purchase Track of Customers


Cookies are small pieces of data sent from a website and stored in a user's web browser while the user is browsing a particular website. Every time the user loads a website, the browser sends the cookie related to that website back to the website server to notify the website of the user's previous activity on that website. They are often used as a mechanism by websites to remember activities that a website browser has done there in the past, for example, clicking on particular buttons, logging in, or having read pages on that site months or years ago.

How ITL Web Safe uses Cookies?

Like other websites, we use cookies on our website. We use cookies to enhance your browsing experience as cookies allow us constantly redefine what you see from what we learned by the cookies created during your visits to our website. These cookies help us analyze the maximum visited/used areas of our website. In general we use the following cookies:

Strictly Necessary Cookies: These are cookies that are a mandate for our website to operate. They include, but are not limited to, cookies that enable you to log into secure areas of our website.

Analytical/Performance Cookies: These cookies help us identify & count the number of visits. They also help qualify & quantify how visitors move around on our website. This help us improve our website by optimizing the maximum used areas of our website and making them user-friendly.

Functionality Cookies: We use these cookies to improve the functional performance of our website thus making it personalized for you, for e.g., keeping you logged in or keeping your shopping cart as you previously left it.

What happens with social networks?

If you ‘share’ ITL Web Safe content with friends through social media like Facebook, Twitter or other social networks, you may send cookies from these social media websites/applications. We do not have any control over the settings of these cookies, thus please check these social media websites for detailed information about their cookies and how to manage them. By using our website, you agree that we can place these types of cookies on your device.

Managing Cookies

You can manage cookies by changing or activating the setting on your web browser which would allow you to either accept or refuse the settings of some or all cookies. If you wish to manage your preferences regarding cookies, refer to online help files available using your web browser for detailed instructions. Alternatively, you can visit for further information.

Please note, if you refuse to accept cookies from our website, you may not be able to use some additional features that the website offers. In fact, some areas of the website may not be accessible at all.

How ITL Web Safe uses and discloses collected information?

  • We Continuously Try to Improve ITL Web Safe
    We use the collected information to maintain and improve our extension and to gain knowledge about how our services are being used. We also use this information to prevent fraud and to protect your information. The information is only used internally and it is not transmitted to external entities.
  • We do not Sell your Information
    ITL Web Safe will never sell your personal information to any third party without taking your consent.

Information Security

Any personal information that ITL Web Safe collects is stored in our databases and we are fully dedicated to keeping it secure always. However, you must know that no database or server is completely secure and we cannot guarantee the complete security of your data stored in our system or when it is transmitted over the internet.


We encourage you to provide us with feedback in the form of emails sent to or through the contact form in the contact link on our website. Once we receive the feedback/concern our support staff will try to get back to you as soon as possible.

ITL Web Safe Software and Information Usage

By installing ITL Web Safe software, you agree to the Terms and Conditions in the EULA (End-User License Agreement) which appears during program installations.

Changes to This Privacy Policy

The above policy is subject to change. This may be done without prior notice to all the existing customers, but would be put in writing here on our website before it is implemented. This may occur due to new types of software, changing industry standards, and/or due to regulations/restrictions by international regulatory authorities as they apply. Thus, please check this policy on our website regularly.

Limitation of Liability

In no event will ITL Web Safe be liable for any damages, including without limitation, incidental, special, consequential or punitive damages, whether under a contract, tort or any other theory of liability, arising in connection with any party's use of the website or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, line system failure, loss of data, or loss of use related to this website or any website operated by any third party or any contents of this website or any other website, even if ITL Web Safe is aware of the possibility of such damages.


You agree to indemnify, defend and hold ITL Web Safe harmless from and against all expenses, claims, losses, damages and costs, including reasonable attorney’s fees, arising out of or relating to any misuse by the user of the content and services provided on the site.

Contact Us

Contact Us at Our Registered Office:

ITL Web Safe
S.N. Tower, D-41, Shanti Path, Jawahar Nagar
Jaipur - 302004 Rajasthan (India)

Support Email: